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Your consumer rights regarding your credit file are ensured by several federal laws. In addition, state law may also apply. The Fair Credit Reporting Act (FCRA) was designed specifically to help ensure that credit bureaus furnish businesses with correct and complete information to use when evaluating your application or your creditworthiness.

The FCRA protects consumers by requiring credit bureaus to adopt reasonable procedures regarding confidentiality, accuracy and proper use of your credit information. In summary, the FCRA states:
"You have the right to know the name of anyone who received your credit report in the last year for most purposes and in the last two years for employment purposes; At your request, a credit reporting agency must provide you with your credit file. You are entitled to one free report per year if a) you are unemployed and plan to seek employment in 60 days, b) you are on welfare or c) your report is inaccurate due to fraud. If you have been denied credit, you also may request a free copy of your credit report,as long as the credit file is requested within 60 days of denial notification.   Inaccurate information must be corrected or deleted by the credit reporting agency, usually within 30 days after you successfully dispute the information. A credit reporting agency may not report negative information, in most cases, that is more than seven years old, or in the case of bankruptcies, 10 years old; Your consent is required for reports that are provided to employers, or for reports that contain medical information; and, Access to your file is limited only to those with a need recognized by the FCRA-;usually to consider an application with a creditor, insurer, employer, landlord or other business."


What rights do I have when a debt collector or creditor is trying to collect money from me?

Below is an overview of what a debt collection agency or creditor legally can, or can not do, in their efforts to collect money from you. Please contact our firm through the online form or by phone, for help if you think your rights have been violated.


Can I stop a debt collector from contacting me?
You can stop a debt collector from contacting you by writing a letter to the collector telling them to stop. Once the collector receives your letter, they may not contact you again, except to tell you there will be no further contact, or to notify you that the debt collector, or the creditor intends to take some specific action. Sending a letter to a debt collector that you actually owe money to will not get rid of this debt, however. You could still be sued by the creditor or collection agency.


May a debt collector contact anyone else about my debt?
The debt collector must contact your attorney, if you have one, rather than you. If you do not have an attorney, a collector may contact other people, but only to find out where you live, what your phone number is, and where you work. Also, collectors are only allowed to contact a third party once. In most cases, the collector may not tell anyone other than you and your attorney that you owe money. However, a debt collector may not disclose to anyone other than you or your spouse, anything about the alleged debt.



May a debt collector contact me at work?
Initially, yes, but if you tell them (orally or in writing) that you are not allowed to get calls at work, they may NOT call you back at work.



Can I dispute a debt at anytime?
Yes, you can dispute any aspect of the alleged debt, orally or in writing and at any time. Also, if you do dispute the debt and the collector reports to credit reporting agencies, they must list the debt as "disputed" on your credit reports.

Some common collection tactics collection agencies may use.
Some collection agencies do employ collection methods involving the use of false and misleading statements. A common tactic is to insist that you wire the money that you owe through Western Union. They might tell you that if they do not receive the funds immediately, interest might be added to your debt. It's only going to add more money to your debt in Western Union fees if you did do it. Many collectors, especially when a debt is more than 90-days past due, will suggest several "urgency payment" options, including:

Sending money by express or overnight mail. This will add at least $10 to your bill. A first class stamp is fine. Wiring money through Western Union's Quick Collect or American Express' Moneygram. This is another $10 waste. Putting your payment on a credit card not charged to its maximum. You'll never get out of debt if you do this.
Provide your checking account number so that they can access your funds immediately over the telephone (or they will "post date" the check for when you know that the funds will be in your account). Are you crazy?  NEVER give out your checking account and check routing numbers.
While the FDCPA allows a collector to add interest if your original agreement calls for the addition of interest during collection proceedings, or the addition of such interest is allowed under state law, it is not necessary to spend the money or risk your checking account for an "urgent" payment. The three or four days it may take to mail a payment with a first class stamp, if they do decide to come after you for interest, won't break the bank.



If I Believe A Debt Collector Has Violated The Law, What Can I Do?
You have the right to sue in a state or federal court within one year from the date the law was violated. You may recover money for the damages you suffered including emotional stress. Also you can sue for statutory damages up to $1000 if you prove a violation under the law. Finally, court costs and attorney’s fees can be recovered. A group of people also may sue a debt collector and recover money for damages.



Is there specific information the debt collector must tell me about the debt?
The collector must send you a written notice telling you the amount of money you owe within five days after you are first contacted. This information must include the name of the creditor to whom you owe the money, and how to proceed if you believe you do not owe the money.



Can a debt collector continue to contact me if I believe I do NOT owe money?
A collector may NOT contact you if, within 30 days after you receive the written notice, you send the collection agency a letter stating you do not owe money. However, a collector can renew collection activities if you are sent actual proof of the debt, such as a copy of a bill for the amount you owe.



What types of debt collection practices are not allowed?
HARASSMENT

Debt collectors may not harass, oppress, or abuse you or any third parties they contact. For example, debt collectors may not:

bulletUse threats of violence or harm;
bulletPublish a list of consumers who refuse to pay their debts (except to a credit bureau);
bulletUse obscene or profane language
bulletRepeatedly use the telephone to annoy someone.
bulletCall before 8AM or after 9PM
 

FALSE STATEMENTS

Debt collectors may not use any false or misleading statements when collecting a debt. For example, debt collectors may not:

bulletTell you that they are attorneys or government representatives, when in fact, they are not
bulletFalsely imply that you have committed a crime;
bulletMisrepresent that they operate or work for a credit bureau ;
bulletMisrepresent the amount of your debt;
bulletIndicate that papers being sent to you are not legal forms when they in fact, are;
bulletState that you will be arrested if you do not pay your debt;
bulletThreaten to seize, garnish, attach, or sell your property or wages, unless the collection agency or creditor intends to do so, and it is a legal action;
bulletThreaten that actions, such as a lawsuit, will be taken against you, when such action legally may not be taken, or when they do not intend to take such action.
bulletIn addition, debt collectors may not:
Give false credit information about you to anyone, including a credit bureau.
bulletSend you anything that looks like an official document from a court or government agency and is not an official document.
bulletUse a false name in their attempts to collect your debt.
 

UNFAIR PRACTICES

Debt collectors may not engage in unfair practices when they try to collect a debt. For example, collectors may not:

bulletCollect an amount that is greater than your debt, unless your state law permits such a charge
bulletDeposit a post-dated check early or use deception to make you accept collect calls or pay for telegrams;
bulletTake, or threaten to take your property unless this can be done legally, or contact you by postcard.



If I Believe A Debt Collector Has Violated The Law, What Can I Do?
You have the right to sue in a state or federal court within one year from the date the law was violated. You may recover money for the damages you suffered. In addition, court costs and attorney's fees CAN be recovered. A group of people also may sue a debt collector and recover money for damages.

If you feel you have a legitimate case against a creditor or debt collector CLICK HERE to submit your information online. We will review your case and contact you either via e-mail or phone.


 Did you know?

The Fair Credit Reporting Act (FCRA), a federal law, was created to help protect the privacy of information in the files and reports that are created by each "consumer reporting agency" (CRA). This information shows whether or not you pay your bills on time, what credit accounts you have open or closed, and your long term payment history. In addition the report provides personal information including social security number, address, phone number and place of employment. If you apply for a credit card, bank or other loan, or seek housing through rental, those you apply to will need to see your report. The FCRA gives you specific rights. You may have additional rights under state law.  (more...)

 

 

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